Phoenix Support

Get Help

If you have a question about how to use Phoenix Project Manager or need help for anything relating to Phoenix please fill out the form below and we will contact you back shortly.

FAQ

Usage (11)

• Is there a list of shortcuts or hotkeys?

  Create New Project – Ctrl-N
  Open Existing Project – Ctrl-O
  Open Print Dialog – Ctrl-P

  Undo – Ctrl-Z
  Redo – Ctrl-Y
  Cut – Ctrl-X
  Copy – Ctrl-C
  Paste – Ctrl-V
  Cancel Current Changes – Esc
  Save Current Changes – Enter
  Delete Currently Selected Activities – Del
  Select All – Ctrl-A
  Invert Selection – Ctrl-I

  Fill Cell – Ctrl-E
  Find Activity – Ctrl-Shift-F
  Find & Replace Text – Ctrl-F

  Link Selected Activities Finish to Start – Ctrl-L
  Unlink All Selected Activities – Ctrl-Shift-L

  Network Diagram View – Ctrl-D
  Barchart View – Ctrl-B

  Schedule Now – F2 or F9
  Show/Hide Activity Code Assignment Editor – F3
  Show/Hide Activity Editor – F4
  Show/Hide Predecessor Editor – F5
  Show/Hide Successor Editor – F6
  Show/Hide Task Notes Editor – F8
  Show/Hide Resource Utilization Graph – Ctrl-G
  Show/Hide All Relationships – Ctrl-T

  Insert Activity with F-S Relationship from Selected Activity – Ctrl-R
  Insert Activity with no relationships – Ctrl-U

• Can I compare my current schedule to a previous schedule?

  Yes. In Phoenix you can compare an unlimited number of schedules using Storepoints. Store points are either saved as you go or can be imported from earlier Phoenix files. To compare storepoint go to SCHEDULE > COMPARE STOREPOINTS then the storepoints you would like to compare against. You can change the order and color of the bars as well as description in this window.

• How can I create relationships graphically?

  Mouse over either the start of finish of an activity and click and drag to another. For instance if you wanted to create a Finish to Start relationship you would click and drag from the finish of one activity to the start of another. The cursor is context sensitive so if you click and drag left or right it will adjust the duration but as soon as you move up or down it will realize you are creating a relationship and will change function. Click here to watch a video that provides an example at the 1:00 minute mark.

• Can I create a schedule that uses multiple calendars?

  Yes. Activities in Phoenix can be assigned to different calendars. For example you can have one group of activities that use a 5 day calendar and another group that uses a 6 day calendar.

• Can I create custom calendars in Phoenix?

  Yes. You can create calendars with whatever type of work week you need and define working and non-working day’s through-out.

• Can Phoenix schedule in hours?

  No. At this time Phoenix only schedules in days.

• Can I level resources in Phoenix?

  No. At this time Phoenix does not have a resource leveling feature.

• Can I import or export resources?

  Not yet… but its coming soon!

• Can I import data from Excel?

  Yes. Data can be imported from an Excel file. First you will need to save the file as a CSV file. Go to FILE > SAVE AS in Excel and under “save as type” choose CSV (Comma delimited).

  In Phoenix go to TOOLS > IMPORT > CSV. You will be asked to match up column information with fields in phoenix and once you are done click OK and your info will be in Phoenix Project Manager.

• Can I export data to excel?

  Yes. With a schedule open go to TOOLS > EXPORT> Excel and then click OK and name the file.

  Another way you can get info into Excel is by going to TOOLS > REPORTS then clicking the save file button. This will save the report as an HTML file which can be opened in your browser or you can right click the file then choose “open with” and choose Excel from a list of programs.

Technical & Installation (6)

• Is the trial version full featured?

  Printing is the only feature that is disabled in the trial version.

• When I install on a Mac I get an error that says "Phoenix can't be opened because it is from an unidentified developer." What's up with that?

  Click on the OK button.

  Ctrl+click (right click) on the Phoenix 4 and select Open from the context menu.

  In the next window click Open and you will be in business. After you do this once you will not have to do it again.

• What database does Phoenix Project Manager use?

  NONE! Phoenix uses a custom XML file type that saves all of your data in a single file. No need to hassle with installing or maintaining a database and sharing files is easy.

• Can I extend my trial version?

  Yes. If your trial version has expired, open Phoenix click the “Activate By Phone” button and email us the request code. We will send you back an activation code and you will be ready to go.

• Where is my product key?

  Your product key was sent to you at the time of purchase to the email address you provided. If you cannot locate the email you can log in to your customer dashboard on the phoenixcpm.com website and retrieve you key there.

• I forgot my phoenixcpm.com log in info, What do I do?

  When you go to login you can click the “forgot password” link and we will email you to reset it. If you have trouble you can contact us and we will assist you.

Videos

Import and Export to P6

Import and Export to Oracle Primavera P6 This short video discusses Phoenix Project Manager’s import and export capabilities, and the ease with which you can import and export data to Oracle Primavera P6.

Scheduling Basics, Part 1

How-to Video: Scheduling Basics, Part 1 In this short video, we discuss relationships and lags in Phoenix Project Manager, and how to use Phoenix to create a logically connected CPM construction schedule.

Scheduling Basics Part 2

How-to Video: Scheduling Basics, Part 2 In this short video, we demonstrate and discuss the use of alternate activity types in Phoenix Project Manager, such as hammocks, milestones, and flags.

CPM Scheduling 101

How-to Video: CPM Scheduling 101 In this short video, we discuss the Anatomy of a Critical Path Schedule, the importance of logic in schedules, and the CPM Calculation.

Organization with Activity Codes

How-to Video: Organization with Activity Codes In this short video, we demonstrate how to use activity codes to organize your schedule, improving readability and clarity.